Here We Go Again - CCBill Inside Please
Now before anyone goes thinking I'm posting this thread as a knee-jerk reaction please understand that I have already sent emails to my CCBill reps with absolutely no response. Therefore this thread. Plus, this "pattern" which I will describe has been going on for at least 2 weeks.
Sales are down on the CCBill side, obviously. Anyone else experiencing this?
I sent a shitload of traffic to my network these past couple weeks, thinking it's the Holidays, time of year, etc, accounting for low sales. But then I see my percentages/form hits/submissions/denials going whackadoodle so I reach out to CCBill: Hey CCBill, what's going on? Are you scrubbing like a motherfucker again? Because my denials have been through the roof....
No response. Test signups, everything seems fine. But then hours - HOURS - go by without a single sale. Now, I don't run a single website y'all, I run 26! So we never, ever go more than 2 hours (max) without a sale, and even that is highly unusual.
So I switch the cascade to my secondary processer, Epoch (wouldn't you?) and sales come flooding in like it's Noah and the Ark.
"Keep the cascade at Epoch then Mister Peabody!" Oh, I would, and I will if this shit continues, but Epoch does not do "splits", you see, and I need to pay my models, plus my Affiliate Program is a CCBill program...
Bottom Line: I increase traffic, I increase traffic, I increase traffic - and still (it appears) CCBill has me "topped off" at a maximum number of transactions (sales and rebills) per day. No other explanation for why, no matter WHAT I do (lately), including quadrupling (good) traffic, my sales always, somehow, miraculously, remain about the same. WTF?
HOW, CCBill, can I, or anyone else for that matter, grow a business if sales "max out" and "level off" to a consistent, steady sales rate? 4 x the traffic = the same sales.
Sorry to go public but, as I said, I have tried for a couple weeks now to find out what the Christ is going on to no avail.
Anyone else experiencing anything similar?
I await some (positive) explanation and action regarding my account CCBill. Thank you.
|