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Jake, we had the same questions years ago when were being sold on similar products. Ultimately, we ended up going with our own static back out offer, rather than a chat. We found the static back out offer worked well enough and the chat option wouldn't be able to significantly more to counter the revenue share and implementation costs.
I'd also be curious how well a chat would do for your sites when the customer might prefer that the site is all Allie and not some customer service bots.
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