Quote:
Originally Posted by WiredGuy
Experienced surfers expect the chat recovery window or some sort of discount to be presented. I don't think the average surfer expects it though.
WG
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Agreed.
Quote:
Originally Posted by Allison
Yeah, although it's pretty dated. A few years old and we are just coming back to focusing on our PC sites again and optimizing. Anyhow here it is:
http://www.teensforcash.com/index.ph...n=BackoutOffer
(if there was user data filled in it would carry through the user data)
How/when it happens:
Go to a site like www.teensforcash.com
Go to join and fill out some info
See epoch & customer thinks "oh shit, I have to pay now, uhhh 39.95 might be too much)
We check the referring url (yes, won't work with all customers)
We show the backout offer for 50% of the 1 month option & pitch the access to all the sites
They can hit back again or No Thanks and they get taken back to the tour.
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The thing about the chat recovery programs is that they get past way more pop up blockers than any 'normal' exit strategy ... AND it's "interactive" ... obviously, most users that begin chatting THINK they are chatting with a human AND the 'scripts' chat recovery programs use appear to interact appropriately with most 'normal' responses from surfers since they have so much data from what surfers have responded over the years ... AND the chat bot constantly "goes for the close"
I always thought if chat recovery programs only took $2 or $3 for the recovered sale more companies and sites would be using them ... then again, I don't know what their costs are.
IMHO coding something similar that beats the pop up blockers is probably an independent adult site and program operators best bet. It's not rocket science, you can find some off the shelf scripts if you look hard enough.
