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Recently I got an email from them saying a bank transfer was rejected (I have since changed/closed accounts and had not logged in for years), and when I contacted them about it they told me to ask my bank, that I was not due a payment and it must have been a bank mistake (the email was generated from them, not any bank especially since the account was closed long ago).
I don't like shady things like that, but what can one do.... perhaps it was just a mistake their customer service rep had no idea how to explain... lol
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