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Old 04-30-2011, 02:36 PM  
VGeorgie
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Join Date: Nov 2008
Posts: 359
Quote:
Originally Posted by SwirlsGirl View Post
So just curious..another question...maybe I ask too many questions
Your problem -- and yes you have one -- is that you don't listen to the answers.

You can read through CCBill's online admin manual. It'll tell you a lot. You can research the use of CVV2 and credit card practice on numerous authoritative sites on the Web. You could get your own merchant account and learn all this by direct experience. I've done all three. How about you?

NOTHING that I wrote in any way absolves CCBill of having a buggy interface, or some tier 1 client service personnel that are not well trained. But your questions/complaints transcend that.

I gave you some simple facts regarding how different cards will have different scores, and virtually EVERY online retailer will handle the scoring parameters differently, especially for retries within the same session, or within a particular period of time. A US-based merchant can choose to deny a transaction based on an invalid security number, or not. (For my own online business I don't require it, and haven't for 15+ years.)

On your "already have a subscription" error. This is based on email address and/or credit card number. It has nothing to do with the name and address fields. CCBill can chose to decline or accept a transaction if the address and name verification check fails.

Last edited by VGeorgie; 04-30-2011 at 02:41 PM..
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