Originally Posted by AJHall

Just to clarify - Elevated X does the entire setup process. We handle the installation of the CMS and setup the system for you.

We have very specific step by step "how to" guides for adding content, adding new sites, etc. This works well for most of our users. The number of people who have difficulty using the CMS is so small we can remember almost all of them by name. For those who do have trouble usually a quick phone call is all that's needed to sort things out.

Some people have an easier time watching a video than reading instructions. To make things even easier we're planning to add video tutorials for common tasks in 2010.

AJ