We've been using the ElevatedX platform for over 2 years, and have gone through numerous upgrades and new feature installations. Suffice it to say...on the whole, I couldn't be happier with the product itself. Moreso, I've found the team at ElevatedX to be nothing but professional, attentive and responsive. They've really gone out of their way to accomodate our needs...and, for any critical issues, they've been there in a flash.
Of course there are times that I'd love to call and harass them about something I want done that minute...patience isn't always my strong suit. But, I recognize that they wouldn't be able to properly service all of their clients if everyone was doing that -and the ticketing system actually let's me keep track of the status of whatever is going on.
