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Old 05-20-2011, 02:55 PM  
Raja
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Join Date: Jul 2004
Location: Santa Margarita
Posts: 1,094
Quote:
Originally Posted by Trax View Post
or why is nobody answering support emails for months? whats the deal here
We are not dead or going anywhere.

The emails notifying us we had messages in NATS were going to the wrong email account, also we have our NATS4 skinned to look like NATS3 and there is no message indicator on the home page. This is not an excuse simply an explanation of what happened. Both of these issues have been fixed and all messages sent via NATS will be replied to promptly.

Everybody we did not get back to has my sincere apologies and if they email me I'll add a bonus to their account. We value all of our affiliates and we hope that most of the issues have already been taken care of that being said we are working hard to answer all the NATS emails as quickly as possible. If you have an urgent matter please email me directly at raja <<at>>swankdollars{{dot}}com and I will handle it immediately.
Thanks
Raja
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