Quote:
Originally Posted by CurrentlySober
Dropping my 'i like poo' persona for a moment, I'd like to ask you a serious question if I may?
Can I ask what plan you have got with them? Is it the cheapest available, or a more costly plan?
Although it can be argued that it shouldn't matter which plan you have - after all, you are still a customer - I'd be interested to know. I use them myself, but as a 'bigger' user - and for me - email support is almost instant.
However I have heard from others that on the cheaper accounts, support can be lacking.
I have an affiliate account with them, but its not the sort of thing I would personally put in my sig - I would simply ask people I actually know to use it, if I recommend them.
Bottom line is that if I do recommend them to people I actually know, and these people get the cheapest account... I would like to try and discover... Are they likely to get 'less' support that I get?
Hope that makes sense  |
I'm starting with the VPS Hosting plan, they are actually really fast to reply but I think they should hire some people to work as live support.
I just sent them an email, got one back within a couple of mins, replied and now waiting for an email back. I think they're working on my request and will email me back when complete. I should expect them to be done in 15 mins tops as everyone else says amerinoc are just that good.
Anyway goodnight time for sleep
