Quote:
Originally Posted by boneless
how much is it customizable?
cause for us after numerous months of work we decided to give up, its not the easiest process in the world.
2nd integration of chexxx which was promised to us, still didnt happen after 2 months, or at least we couldnt spot it at all.
We have our own modules we'd like to use but thats a bitch as well, everything you add new to it had to be inside an iframe with a butt ugly scrollbar.
tbh mpa3 made us lose a couple of months, and we after those months decided not to go with it. Simply because it takes too long to customize it so it looks like the program owner wants it to look and not how you guys want it to look.
Good luck with your promo,
regards,
Ed (nasty czech cash)
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Hi Ed,
I see that Peter (your colleague) discussed the CHEXX integration this Thursday May 19th with our CTO who informed you that we the same day received information about the integration process with them. Before that time it was promised to be integrated but no contact information provided. We consequently started the integration on FRIDAY 20th of May and is now waiting for Chexx to FEDEX us a token we need in order to properly integrate them into MPA3 Standard. I think this shows how we jump on the things we need to do immediately and that any delay in this is clearly not on our end.
Secondly, I read through the support tickets for your account and see that we were not given access to your server to perform debugs etc when you had problems setting things on your own.
It is ok that we do not have access to your servers, but when a problem occurs and our MPA3 crew cannot even get access to log files, touch any files or run debugs to see what you may have done on your end - then it is extremely difficult to do support.
I am afraid that you will not find it any easier with any provider of complex software's such as MPA3 or the likes if you do not allow under any circumstances our technicians to get access to assist you in setting your software up.
It was a common occurrence in your tickets posted that you were not comfortable in working with our software, reasons I take is your own. We are sorry it seemed too hard for you to work with it and wish you all the best going forward with your own custom programmed system.