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Originally Posted by Forkbeard
Yeah. Closing accounts for TOS violations is fine, but there's always the chance you're wrong or something. What reason is there not to provide notice? Makes no sense and is poor business practice.
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You are 100% right - thats why the account is frozen. Contact made. Investigated. Final decision made.
Quote:
Originally Posted by KlenTelaris
That doesn't' have sense,let say someone receive 1000 transactions daily and one transaction is fraud,you will froze that account ?I know epass had same practice,but find it kind a stupid how one bad transaction can kill your overall status.
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Huge difference between a frozen account and a terminated account.
When an account is frozen - it is being investigated. I could careless if Obama himself had an account with us and he got sent some fraudulent money that he was not aware of. I'll freeze his account and investigate it. Just because you are a high volume or high profile account does not mean you get to bend the rules in any way shape or form. Our banking partners dont care about that. They care about us following the rules and it is what we will do.
Ya'll should be happy about the fact we are not going to risk our business for anyone.