Quote:
Originally Posted by Forkbeard
Are you denying his account was terminated without notice? Or just trying to be cute and imply that, without making a statement of fact?
I'm perfectly willing to believe you, if you outright state something is so. But playing games like this undercuts your credibility.
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What I can say is that our general practice is anytime an account is closed contact is made. Sometimes contact is made even before an account is closed. Sometimes many contacts are made. He claims we didn't. He may honestly believe he was not contacted. We have followed every guideline we have set in place that everyone agrees to that holds an account with us.
We are in the business of having active accounts. It does us no good to close an account - so when we close one it is for good reason and we do everything properly.