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I ordered this server after speaking to your online help desk. My salesperson was joel
During my conversation with him, what I wanted was not available in your config. I wanted a small raid 1 instead of the single 250g HD as well as DA. I was concerned that 'remote hands' would not be enough for me as I have no apache and limited linux experience if something were to happen with the box.
Your salesperson offered me full managed service at a discount for 25.00 monthly vs the standard pricing and earned my business.
On my invoice it clearly shows that I purchased a package that was customized by joel and not the 'off the shelf' option. Nor was it something that could be built in your configurator.
My order was completed after your employee joel made a special package for me to purchase that included a control panel and managed hosting.
I bought this package on the instruction of YOUR EMPLOYEE, who made me a deal on the package.
After paying for your service on the 23rd and explaining that the move needed to be complete on the 29th - it appears no one even started this move until the 28th and then did not try again until the 31st.
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ICQ 452 one six 7 five 41
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