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I've had this happen when I had a subaccount set up by someone at CCBill, rather than setting it up myself. They put an old email forward into the subaccount, but I still had my regular CCBill email set up to receive general notices, including affiliate reports. Which made it so affiliate emails were coming in, but join emails were not for specific subaccounts. You may be seeing something totally different, but that is a way I saw that happen, so you might want to check your subaccount setups or have CCBill do that for you. I'm sure corvette will get you fixed up.
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