Quote:
Originally posted by Claude
I have been in this business sincee 1998-99 and have used Ibill for a lot of things. I´m relatively new to GFY and before I started checking in here in on a daily basis, I have never heard a bad thing about IBill.
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The main concern about Ibill IMHO is that you can never really be sure what is going wrong. The biggest problem I had faced with them was the November 2001 issue where a lot of users and rebills just disappeared from the CMI. I use a pincode system, and from time to time I still find users who signed up before November 2001 in my logs who are no where to be found in the CMI.
Another sweet issue was that last year they changed the way their system is polled externally to determine if users are expired without telling anyone. I am still tracking expired acounts down from that one.
At this point I have used pretty well every processor there has been...And despite some serious gaffes I can still recommend Ibill in comparison to other billers. Ibill can do better, but they generally don't have any fundamental bad surprises that we see on a weekly basis these days.
One criticism I have of the billing industry in general these days is there is no consistancy of product. Some scrub too hard, some not enough. Because of this it becomes nearly impossible to depend on only a single processor, and this makes it impossible to use any single processor's affiliate programs. These days you have to have MPA2 or the like, and multiple processors.
As well I am finding a few sites that use certain asian processors to have an outrageous competitive advantage over us, their scrub seems to be considerably more generous and they are stealing affiliates.