Quote:
Originally Posted by iamtam
a couple of weeks back, i lost the password to my account. their reply was to open a ticket, and point me to the ticket for updates.
oh wait, you have to log in to see the tickets, which is something i cant do because i lost my password.
i shake my head when i deal with this sort of stupidity. thankfully i was able to get my password back after a chase around in circles. maybe i should check the ticket now that i can log in.
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Hi there
We have a certain way for you to request your password to be reset. We do this to ensure security of your account.
Please contact me directly and I will be happy to assist you and provide you with the necessary instructions to request a reset of your password.
Thanks in advance!
ICQ #233-854-608
AIM/YM/SKYPE - PaxumRuth
Email -
[email protected]
EDIT - SORRY, misread the last paragraph of your original post. I see it's resolved. I'm sorry you had a difficult experience. Usually our clients receive email notifications in relation to open tickets inside their Paxum Control Panel.