Quote:
Originally Posted by Konda
It's very simple.
If you're system doesn't raise a flag when a processing customer sends an unusual amount of his transactions from the same BIN and you allow him to continue to keep sending transactions from this same BIN for nearly 200 transactions something is VERY wrong with your fraud management. That should have been caught much much sooner!
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Oh trust me, our system has flagged this. That is why we are investigating this.
Now we are not discussing this case further over the boards. I just wanted to respond to the unfair aggressiveness against Zombaio some of you have. Please process transactions with our competitors if you don't like Zombaio for some reason, that is totally up to you. If you like it, and care about your CB levels and customers, we are absolutely the best choice for you both technology and price wise.
We are on the boards from time to time as a service to you customers as part from our normal communication channels, but this is NOT our support board. You have to submit tickets, call or live chat if you want answers and details regarding any issue you should have.