Quote:
Originally Posted by pompousjohn
There is a pretty good chance that Zombaio is making those stats up. They closed my account when I had 1 chargeback out of 450 transactions.
|
Well, that we would never do. We cannot and are not making up any figures. You have always right to the chargebacks data. We will gladly give every client a detailed list of every chargeback, reason code, ARN number and contact details. Just ask support and we will send it over to you. For current merchants, you can see those details in ZOA under Reports -> Chargebacks.
pompous john: We are a company interested in profit, why would we close your account and then pay you everything if there was no issue? - contact me via mail or +1-650-230-0544