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Originally Posted by wehateporn
I only have affiliate sites myself. I don't see many sites sending out reminder emails "It's your last chance to cancel now before you get rebilled tomorrow".
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Not sure what that has to do with my point?
I am saying that if you are deliberately picking odd trial dates in order to try and fool customers into forgetting to cancel, then it's a sad day.
Have sites that are better and that customers enjoy, then you don't need to try and hoodwink them into forgetting to cancel a trial.
If your instinct to get customers is to try and gip them, then, well, that's a bit shit really.
Quote:
Originally Posted by wehateporn
When I go into the major supermarkets I see all kinds of "Tricks" e.g. initially setting a price too high so as it can then be reduced and have half price signs; when really the new price is what it should have been all along.
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Appaling analogy. You are suggesting making rebill cycles an unusual length to try and hope that customers are fooled into not canceling. That is nothing like a supermarket price point.
Quote:
Originally Posted by wehateporn
This is all part of business these days. If you can avoid it yourself then good for you.
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It's not a matter of can. In the UK if you try and mislead your customer in anyway, the ASA will now be on you. Check your site copy carefully. Have you really got 1,062 "high definition" videos there? Are you sure "no other site" has as much content as you?
Also, just a point, I note you are laughably using technology that stops customers downloading what they have paid you money for by restricting use of a Download Manager!?! You realise this is 2011 and bandwidth costs as good as nothing?
You are giving your *paying* customers a worse experience than if they pirated your bloody content. Get rid of it.