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Old 07-31-2011, 02:22 AM  
Zombaio_Tomas
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Join Date: Nov 2008
Location: Zombaio.com
Posts: 382
This will be my only post in this thead since I am out traveling with very bad 3G cover.

The new join forms are implemented by request from many merchants. Those allow the customers to choose pricing AND from several upcoming payment methods. the whole idea with the join forms is to increase the revenue. We are currently monitoring the join forms and the user behaviour on the forms to see how they do. And you can rest assured that if this does not increase revenues, we will change them or switch back, that is a promise. There is no winning for us at all to have join forms with lower throughput, I hope you understand that.

What we see now is once the customer has entered the cc number, they are not aborting in further steps. The aborts often come at step 1 where they have to choose billing option.

If you have any good improvement ideas on the forms, please let us know. Send me an email.
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