Quote:
Originally Posted by SwirlsGirl
I am speaking as a matter of principal and it is a very simple one....the payout I am waiting for is from funds that were taken from my customers credit cards about a month ago.
I am speaking that its already horrible to have to wait 2 weeks as you say because you hold funds... personally I think this is what gets you and companies like yours in trouble too often you are holding money that is not yours and when you hold it too long things like delays, and mishaps can happen...how about getting that money out of your possession and on to the rightful owners of the money more swiftly.
All I want is my money Thomas, I don't think I am being un reasonable I don't want to be hanging around in this thread when I have other things to do....
If other processing companies can ensure there are no delays with payouts what are they doing differently?
The point is very simple...those that are struggling to get by in the adult biz...and I know plenty are so don't be a gfy tough talking high roller...
The point is when we are already struglling and we have an expected payout date we make promises to pay other debts than the payout doesn't get here and we are looking stupid and silly trying to explain why a wire that was sent 5 days ago with a cost of 20 bucks to send it...still has not arrived...
we have the bank saying it was not received and the billing company saying it was sent...
the money is temporarily suspended in the 5th dimension somewhere because we don't have it...you don't have it...they don't have it??
WHo have it??? Help me find out who have it right this second...somebody have it
Monies must be somewhere and we have every lawful and humane reason to demand the immediate location of our funds...no more waiting...no more trusting...where the money at
someone's shitting and someone's farting, and it fucking stinks
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Swirlsgirl,
As Thomas said earlier, "We hold funds for 14 days because we receive them from the different acquirers between 7-14 days from the transaction date". Zombaio also has their own mechanisms in place to protect themselves against fraud which I'm sure costs a little more time to work out before paying you. Without these delays, without the fraud checks, companies like Zombaio would take a huge risk if they paid out faster than they should, which would drive up their own costs.
I'm not speaking for Zombaio - I am just giving my own opinion and offering an alternative idea, thats all.
Here is what you should do. Contact your sales rep at Zombaio (or as Thomas) to clarify their payout policies. If you decide that it does not work for you for whatever reason, choose another processor who does work within your acceptable range. It would be best for you, wouldn't it?
All billers only make money when you do. If their policies don't work for you and they can't change their policies for you, then they will lose you as a customer of course. It would be better for you to clarify these points with your Zombio rep directly instead of making complaints about them in public without possibly knowing all of the facts.
Just my 2 cents.