We are as frustrated as you guys. We had a lot of feedback that all EU payments are cleared and it seems that most of the US payments were also cleared today. If you still have not received your payout due, please go around the support and email me. But please check your account statement first. In that case we will in goodwill CFT over the money due (payout to any Visa or MasterCard) and cover the expense for this.
We can also confirm that the new bank is fully implemented now and those payout delays is hopefully gone forever. Payouts from the new bank Commerzbank Frankfurt will still show Zombaio Payout XXXXX on your account statement.
*) If you want us to CFT the funds you will still receive the wire since it is already in the system and impossible for us to stop. That means you will receive two wires. For that we will deduct the CFT transfer amount from your next payout.
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