Quote:
Originally Posted by JustJ
Tomas, so now my friend says he was told time and time again that his missing wire had been sent, blah blah blah.. now he says he finally got a wire pdf from zombaio and it shows it wasn't sent until yesterday. Nobody, the whole time, ever said, sorry we messed up, it was delayed, anything.. They kept telling him it was sent...
As for the offer, I'll let em know.. but to be honest, I think he'll make more than $1k extra keeping his cascade the way it is now ;)
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First the PDF does not show when the payment is sent, is is only showing the processing date which is varying depending on the settlement date, if the receiving bank is in EU or US etc. You are a very good friend, but please ask your friend to contact me direct instead of support if he really want help and attention.
If you have open support tickets and you don't get attention, let me know via email. The support department has 24 to answer any inquiry.
And for the offer, your friend does not have to change his cascade. He just have to send me a simple proof. And if you are right, the offer is on... easy money and very good feedback for us. We think we are the best converting and lowest scrubbing IPSP, if I am wrong, let me know so we can do something about it...