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Old 08-31-2011, 07:39 PM  
chaze
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Join Date: Aug 2002
Posts: 9,752
Quote:
Originally Posted by pornhead View Post
I use 5 hosting companies - Cyberwurx, ISPrime, Amerinoc, Hosthead, Mojohost and only Cyberwurx is offering a complete online form to update my credit card without having to send emails back and forth to billing support. In Cyberwurx it takes me 1 min to update.

Webmasters need an online form with the following fields:

Card Type (optional, if you have automatic detection)
Card Number
Card Security Code
Card Expiration Date

...for example my credit cards cannot be charged without the Security Code (and I get a new security code each time my CC is renewed), so the Security Code field must be present. What happens, is I go and update my credit card, then when you try to charge it, the charge fails (because you don't have the Card Security Code), so you send me "Invoice Payment Reminder" emails saying "We tried to bill you automatically but were unable to" ...and we spend more time exchanging emails and filling forms.

We need to be more efficient than that.
Strange you can control this in your billing manager at DWHS. They also have a separate form if you want them to do it.
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