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I've had a HD PVR box that I bought from Futureshop during boxing day just over 2 years ago and its worked without a single glitch ever since. No idea why yours isn't working, but mine's had no trouble. Sounds more like its a registration error with the rogers network that your pvr isn't recognized as a valid device if thats the error you're getting.
WG
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I play with Google.
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