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Dealing with Paxum is like an episode of Yes Minister.
Rather than accept a document available from an Australian Government Website they wanted me to screen capture it and then upload it, which in the meantime means I could have doctored the screenshot to say anything I wanted it to, whereas by directly accessing it from the Australian Government Website by doing a business name search it would be completely original with no chance of doctoring or tampering.
Ruth has tried to help, however seriously Paxum, this is a prime example of what Seth Godin would call "broken by design".
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