Thanks everyone for your comments - this is why I love GFY!
I might not post here regularly but I do and have watched the boards for years and have learnt a lot from it. One post here today and I finally got a response from ICM :-)
This afternoon I've received an email from the registry saying they have been trying to contact me, as well as a post appearing on the 'question' I had left days ago.
Prior to my post, I had not received any emails since my last post in their members area on 17th.
I have been sitting waiting on this (and any time previously they replied to my 'question' I got an email) so have not cleared my spam/deleted items for days
in case I missed something important - more than ten years of spam OCCASIONALLY I delete one I need to read by accident and paranoia had set in!
I've also checked my phone number on our whois/domain info and also on my registration profile as a member of the sponsored community. It is correct on both counts.
We have been receiving calls on this number no problem, including calls from our registrar Easyspace regarding the .xxx registration process and refunds/ trying charging back (READ BIG headache)...
We have a functioning answerphone. There have been no phone calls on this line from ICM and there have been no messages left by ICM.
I am now told that I am part of their 'Talent Program' which they are in the process of rolling out and they are working on a way to get the domain name to me....
I did a search on 'Talent Program' which showed no results (same as I did when they threw in 'Premium List' - no results)
Firstly I don't understand why they didn't just tell me this from the get go - previously the name was on their 'Premium List' now it is in the 'Talent Program?
Secondly I still dont get why we weren't given the domain straight off being that we're the top level domain owners!
GGGGRRRRR!!!
Tired UK webmaster, wife and parent who should be chillin on a Friday night...