We had well experience Email support / Live chat support on our team
* Preferable On Adult Programs support
* Respond to all clients and customer requests 24/7.
* Provide customers with up to date product and service information.
* Identify, research and resolve customer issues
* Follow up on any and all customers inquiries not immediately resolved.
* We Complete all logs and reports
* Review all the emails and live chat of the agents
* Research billing issues that are deemed to be not current and update them.
* Establish and communicate performance standards.
* We monitor team's performance through observations, discussion, etc.
* Provide continuous coaching and constructive feedback in a timely manner.
* We had supervisor who correct any poor performance of agents and positively reinforce good performance.
* Our team help employees to develop skills and abilities for improved performance.
* Provide necessary information, resources and opportunity to allow accomplishment of key result.
What we had:
* Are agents has 10 years EXPERIENCED on this kind of industry.
* Can entertained customer request 24/7
* Can work in different/MULTIPLE accounts
* Can work under pressure
* Dynamic team players
* Sense of responsibilities
* Highly inquisitive
* Creative and resourceful
* Excellent skills in communication and collaboration
Chat Support
Our innovative chat support services find large acceptance among online users! Stay one step ahead of your competition and ask us about our Offer!
Email Support
Our email support ticketing system can be easily integrated into your current platform and our support agents could start answering your e-mails today.
24/7 Support Services
Around the clock customer support service is what every business needs to stay competitive in today's market place. Serving the call center outsourcing needs of our clients, 24/7 Support Service Ltd. has been successfully providing professional customer support services for many years. Our experienced support agents are managed by American professionals with high quality standards. Our client base consists of a wide range of international companies that are specializing in various industries. It is our mission to provide high quality customer support services around the clock at low cost.
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