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If you purchased a third party SSL, you will need to submit a ticket to Billing (Category: Billing) through my.volusion.com and request a CSR (Certificate Signing Request). There will be a set of information that you will need to fill out and return to Billing so Volusion can provide you the CSR certificate necessary to install your 3rd party SSL. There will also be a fee of $99 to install the certificate to your stores' server. Please include your understanding of this fee in your ticket to speed processing time.
There is no access to install a certificate yourself.
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