|
Ccbill fix this shit immediately or we are through!
Yes yes I know - contact Client Support! Well, I did and am waiting their reply but want to see who else here on GFY is experiencing this phenomenon:
I received an ANGRY email from a potential customer. Here it is below. But first let me say that I am based in NYC and have not traveled outside the US for perhaps three years (excepting Canada). I am now in Europe - Berlin and Prague - so now I could actually "test" what the customer is complaining about myself. And guess WHAT?????? Lo and Behold he's RIGHT!!!
CCBill: You must IMMEDIATELY fix this nonsense or we are through doing business together. HOW MANY CUSTOMERS HAVE I LOST BECAUSE OF THIS? WHO WILL COMPENSATE ME FOR THESE ERRORS AND LOST SALES? Perhaps my Lawyer, who has been CC'd on this matter, will have some suggestions on how CCBill could compensate me? We shall see.
Here is the email, confirmed by myself from Prague:
I´m was going to join the site: Chubby Blondy, but on the first site the value was in dollars, and when i was going to fill in the form it was in euros!!!
What is this???
Know you lost one customer
I gave this potential customer a free month as a way of apologizing. But again I ask: HOW MANY SALES/CUSTOMERS HAVE BEEN LOST BECAUSE OF THIS? And how long has this been going on CCBill? I read in other threads some webmasters with this same exact problem so I doubt it is just me (which is why I post it here).
Anyone else seeing this shit nonsense?
FIX IT!
|