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LOL Yes yes of course, I am over-reacting and CCBill is a perfect company.
Perhaps I came across harsh but when you get no response, and they chane your settings without your permission this way and that, and you get emails from potential customers accusing you of baiting-and-switching, and then yu check and see your settings have mysteriously changed without you touching them, and then you leave the country and can now experience regional pricing at work and see why some customers would complain, and then get a late, lame response from CCBill, well.....
CCBill has sent me explanations on how regional pricing works. Um...ok, but I KNOW how this works. LOL My problem is that it is not working PROPERLY and I want to know why. How many customers am I losing because of this "glitch"?
No, the world is not ending. No, CCBill are not the Devil. But trying to grow a business where things happen which are beyond your control can be extremely frustrating. Plus, being away, with shitty Internet connections and time differances, makes it even more difficult to resolve (wonky ICQ for example...).
CCBill is a fine company but (at times) they appear to be asleep at the wheel with very slow response time. My main problem is that CCBill feels it can touch my account and change settings without my permission. I did not want regional pricing turned OFF I wanted the errors corrected.
I know, I am unreasonable.
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