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Rackshack has come a long way in the last year. Their reboots are much quicker and they are continually trying to improve their customer service.
Most of the horror stories you hear about are back when they were up and coming. Not to discredit those that had bad experiences...just saying that things have improved and are improving daily.
They are getting ready to make a number of big announcements regarding added features and service. The 700GB bandwidth increase is one that they let out early.
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