Quote:
Originally Posted by Babaganoosh
You hit GFY before you answer your support tickets? What the fuck?
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So public outcry's should be ignored? Is that how you would do it? It's not like it happens often anyway.
Quote:
Originally Posted by cherrylula
"your tickets are not even 4 days old now" makes me kinda sad... but if they don't have enough webmasters opening tickets to keep someone on top of them more than that, well... there's your sign of the times.
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Yeah, I should have finished my thought on that response. I normally respond within 24 hours at least, mostly well before that. This only changes on weekends, as i said I don't normally work weekends. Sometimes i'll get a ticket that takes a little more investigation in order to get answers so those can obviously take longer.
plus i'm available on icq all day so if you need any follow up feel free to hit me up, i'm far nicer on icq than i am on gfy so don't be shy ;)