|
I have never had Cigna so I have no comment on them, but my mom had Kaiser for a while. The old saying is Kaiser is great so long as you don't get too sick. She loved it for years. Cheap doctor visits, cheap meds etc. Then she got ill and had all kinds of issues. The first doctor sent her to a specialist, but since she wasn't "urgent" enough it was a 3 week wait even though she was in pain. At least they did give her pain meds, but because of them she couldn't work. The specialist decided she needed surgery. It took almost another month to get through the red tape and get it approved and scheduled. The day of the surgery the doctor doing the surgery examined her and changed his mind. He wanted to try a different course of action first. She tried that, it didn't work and we waited another two months for the surgery. Finally she got the surgery and everything went fine. So in the end she got what she needed, but they could have done things a hell of a lot better.
|