Quote:
Originally Posted by shade001
Looks like the GFY support system works a hell of a lot better than their support system.
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First of all, we will of course try to answer as many GFY inquiries as possible, but we can never guarantee that we see your thread nor that we have time for GFY browsing. The problem here is that we don't always know who the merchant behind the nick is, we cannot discuss details, and we cannot track if you have got support or not.
Going through our support system through one channel would have been much more effective. You have internal tracking of your ticket, you can see and follow status, we can share documents and we can discuss details about your account. We can instantly see if you have answered a ticket and in that way give you much faster support.
This issues was actually solved BEFORE this "GFY ticket" was posted (Monday).
Anyway, I now just hope the money will clear for jreg81 as soon as possible via ACH and I would want some feedback direct to my email about the int. wire.