People are so interesting... We always look to others to behave and conduct themselves in ways that make sense to us. For example, we expect others to conduct themselves in their interactions with us, with a sense of morality, of integrity, ethics and honesty, or to simply act in a way that makes sense to us or that is expected.
When we stumble across broken people,... as people, we often just can't accept they are broken. We continue to expect them to exhibit traits of a person that is not broken and to behave in ways that we expect or anticipate. With the confusion they create, we continue to try to reason through things with that person, explain, argue, make points, defend those points etc never understanding or accepting that the other party, has a skewed sense of right or wrong and will never see past "they are attacking me"... because that's is his genuine perception.
No amount of reasonable discussion is going to make a broken person respond or react as a normal person would. You shouldn't expect them feel or exhibit emotions you would expect them too such as remorse or guilt, when its clear that person has either a diminished capacity or no capacity for those emotions and no ability to understand why others are genuinely angry or upset or feel wronged by their actions. Broken people are broken.
The appropriate thing to do is to simply acknowledge who and what they are, make a note and move on.
The best thing about crazy people, is that they often outwardly appear to be the least crazy... but they always leave clues, we just tend to willfully ignore them.
