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Old 12-04-2011, 07:18 PM  
RuthB
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Join Date: May 2005
Location: Vancouver, Canada
Posts: 7,241
Quote:
Originally Posted by LatinaCrazy View Post

Bottom line is that on the average Payoneer runs at about 2.5% and I have found Paxum to be around 3.5 or 4%. NOT INCLUDING THE FEE.
Hi LatinaCrazy,

I'd ask that you please try another ATM withdrawal with your Paxum card and then post the specific numbers, since there is no way you should see those types of numbers with our service. Please also post the numbers of your current local bank's exchange rate for a realistic comparison. We have nothing to hide and we do not have any hidden fees.

There is NO WAY you should see high percentages like you describe added to a Paxum ATM Withdrawal. We do NOT add anything to the Forex fee, therefore those percentages should not exist when you make withdrawals through an ATM with your Paxum card.

For example; I live in Mexico. I use my Paxum card all the time. The last time I made a withdrawal I did not have any percentages added to the currency exchange charged by the ATM I used (Banco Santander).

Thanks,

Ruth
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Last edited by RuthB; 12-04-2011 at 07:27 PM..
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