Quote:
Originally posted by nevermind
If you read their lawsuit, they were basically fined for two things:
1) Going over Mastercard's 1 percent chargeback threshold.
2) Issuing too many refunds "in lieu" of chargebacks which, Mastercard claims, violates their rules.
If your chargebacks are more than .5 percent, and your refunds also exceed .5 percent, Mastercard starts counting refunds as chargebacks.
Obviously Epoch is disputing all of this in their lawsuit and says Mastercard is treating them unfairly.
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Thanks for the info... Well I guess my 'guess' was sort of right. Broke ass billing system would pretty much provoke chargebacks. I mean, damn, when I click "CANCEL", and I get an email that says it was 'cancelled'... I would expect that it was cancelled. Or am I asking too much?