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Diomed · 12-17-2011, 05:41 PM

I used to have Virtual with them (webair), loved it.

Then I purchased a Dedicated, it worked well too, but was too much for my needs.

When I decided to downgrade back to Virtual, they gave me hell of shit, talking surcharge this and that.. this was after a year of not using the Dedicated.

I wanted to cancel, and it was a huge ordeal. They insisted that instead of cancelling they would downsize this and charge me less blah blah.

In the end, I had to change cards to prevent the charges. All for the cost of doing business with them.

I just want to add, that Gerard was super nice and really helpful. The tech guys were mean as shit, and the customer rep's took forever.. I had sites down for 3 days.

12-17-2011, 05:41 PM
Diomed Converting like it's 1999 Industry Role: Join Date: Jan 2009 Location: The South Posts: 6,164	I used to have Virtual with them (webair), loved it. Then I purchased a Dedicated, it worked well too, but was too much for my needs. When I decided to downgrade back to Virtual, they gave me hell of shit, talking surcharge this and that.. this was after a year of not using the Dedicated. I wanted to cancel, and it was a huge ordeal. They insisted that instead of cancelling they would downsize this and charge me less blah blah. In the end, I had to change cards to prevent the charges. All for the cost of doing business with them. I just want to add, that Gerard was super nice and really helpful. The tech guys were mean as shit, and the customer rep's took forever.. I had sites down for 3 days. __________________ 10 years of experience in: CHAT SALES - PAID TRAFFIC - CONVERSION - CREATIVES - CONSULTATION Last edited by Diomed; 12-17-2011 at 05:46 PM..