Quote:
Originally Posted by youdeserve
I did took their offer and I'm generally happy. The support is usually responsible, however first I needed to convince them that I do get all the benefits listed in this offer, as they did not believed it at first. Secondly they were a bit harsh at first on things I did not made, what they messed up but then it went all good.
The problem now is that their service is down now for the second time today... This is what I'm not happy about  |
Actually, you did not need to convince staff of any benefits. They simply were trying to figure out which of the promotional offers running you were talking about, as there were three or so going at that time. I believe it was a point of clarification.
As for the second issue, you already bumped other threads, and it was answered there.
https://gfy.com/showpost.php?p=18660023&postcount=3
You are on a shared resource. If someone is doing something nefarious, or their node/server is compromised, it can effect others until resolved. It would work the same at any hosting company.