Quote:
Originally Posted by youdeserve
Yes that is so true, but when they are no updating you or giving information you seek other alternatives  Common sense?
The good thing is that it seems to be getting back now, hope it stays this way so I can enjoy your fantastic services (and I do honestly think this ) |
Unfortunately, it is not always easy to track down nefarious users. Especially if there is more than one, and hundreds of clients across many different servers. It takes time. While I can understand your feelings and being upset. You had staff working on this the whole time to get resolved.
What I mean about bumping multiple sales threads is, I can ask the support guys what is going on, and they are going to tell me the same thing they would be telling you in a support ticket. There is a process to tracking down the abuse, and eliminating it, which is not sped up just because of a forum post.
That said, I am glad it sounds like your server/node is coming back online.
