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Old 06-11-2003, 02:54 PM  
Cindyff
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Join Date: Sep 2002
Location: California
Posts: 1,187
Quote:
Originally posted by scooby doo as scooby does


You are only partly correct in that some webmasters have cause some serious issues promoting sites with little or no content, misleading tours, price switching, failure to stop rebills when requested etc.etc. But my belief, at least in the last year or so is that the credit card companies and some online processor are as much if not more to blame. For example Mastercard Visa have it within their power to investigate fraudulent use by cardholders on the web. On the sites we run and the sponsors we work with we have seen member ship fraud increase 4 fold in the last 18 months, why because credit card companies allow it to happen. Its far easier and more profitable to set stupid chargeback percentages so that all the card company dose is sit on its fat ass and rake in the profits, after all managing the five or six main online processors is far less work than tackling the real cause of this problem.

As i stated above there are some webmasters that are very much to blame for some of this mess, some billing companies should also take part of the blame for their arbitrary refund policy's lack of communication with its clients and an attitude of i could care less as long as i have deep pockets to fall back on.

How can we solve this problem, it isn't easy, CC companies will have to re think their methods and policy's and start communicating its rules to everyone in writing so their is no room for misunderstanding and mistakes. Online processors will have to close down sites with excessive chargebacks, dubious trading practices, illegal content and misleading tours. Webmasters need to be kept informed about everything to do with their sites, if members are unable to access tell the webmaster don't just refund the members fees and hope it will go away. This doesn't solve the problem just masks it for an hour or two. From my stand point i am surprised that after 7 plus years on the web processing $$$ is still extremely crude Adult entertainment is still probably the largest money making venture online and it could be good for all concerned if they just acted in a more unified way and jointly solve this present crisis so that we could all get back to the job at hand , making money ?


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