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Old 01-09-2012, 10:30 AM  
Loryn
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Industry Role:
Join Date: Jul 2003
Location: Las Vegas
Posts: 12,853
Quote:
Originally Posted by Paul Markham View Post
Congrats on the new Gig, hope you can pull it together.

Bad news travels fast and lasts longer. People expect the best possible service as a norm.

My suggestion would be to go through all the emails, ICQ or Skype, might need help. Isolate the problems, put them right and offer the aggrieved a nice juicy discount or even a bunch of free content. dealing with problems cost time, time costs money. So besides the money they may have lost, they lost time, money, try to clear are the problems AFSC created.

Then go and try to build a new reputation. Trust, respect and loyalty are never gifts, they are payment to those who deserve it.

If you're joining a custom shooter with a client. Then that custom shooter had better be in house or so under your control he dare not screw up. Unknown custom shooters are an accident waiting to happen.

Even though many don't like me, when was the last time your read a thread flaming out service?
Yes I have already been doing that and it's a lot of work... I am going to do my best to right the wrongs... It's as simple as, do what you say and say what you do... that's it... you tell people you are going to do something and you don't, you lose... I won't be that way, and if anyone acts that was with anyone here, then it's either them or me... it's that simple...

As far as I know there are no unknown custom shooters... I was thinking of asking shooters I know and have worked with to do custom orders... but I have too much to do right now to get to that... one step at a time...
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