Originally Posted by dig420

They're expensive, the communication isn't the best, and dealing with them requires a significant time investment. You also have to give them very detailed specs, a process I absolutely detest. However... if you actually go thru the process they can turn out a product that very few others can match. I suspect that the skill level of their designers varies pretty wildly, and you don't get the top guys right off the bat. If you outright refuse your first design, you'll notice that the second version you get is light years better than the first.