Hi Chris,
Don't switch to Bell. I used to be with Bell and I added Videotron, and kept both service providers for almost 6 months on different machines.
Bell claims Fiber, but its Fiber only up to their network switch or POP (Point of Presence) . After that it is still unshielded telephone copper wire connection to your home. Since it is unshielded, It acts like an antenna and is susecptable to outside RF noise. The longer the cable, the weaker the signal to and from Bell, generating more errors and network latency or lag. The more errors and latency, the fewer checksummed "good" packets of data to your machine, and the slower the speed. When you ask for Bell service they check to see how far away you are in "wire feet" from their nearest POP.
From where I live, I had about 30 Mb/s download and 1mb/s up. It was ok, but Videotron was much faster at 60 MB/s download and 3Mb/s upload.
Videotron is faster and does not suffer the same limitations as Bell does because Videotron's connection delivery to your home is a shielded cable. This cable can be much longer than Bell's and experience no loss due to outside RF Noise.
About a month ago I noticed my speed wasn't as high as it should have been, so I called Videotron to ask if there was a problem. They had a technician out here in less than 2 hours and added a filter to my line boosting my speed back to where it should be.
In Quebec City, Videotron rolled out a whopping new 140 Megabit per second service which is supposed to be available in Montreal any day now. Woohoo!
What I would suggest is that you stick with Videotron. If you're unhappy with your speed give them a call and tell them. They seem hell-bent on providing amazing service.
