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I too have had the runaround from Leaseweb with regards to my coprighted content. I have sent them 10 Dmca's about the same issue and a week or two later i get a response asking me to provide some information that is totally irrelevent to DMCA. This has been going on for 6 months.
The copyrighted content is still up.
The op is right when he says if you were a content producer, you would understand.
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