|
Reviews say that while the actual VOIP service is good, there are some issues to consider.
Their customer service sucks. Better Business Bureau gives them an F grade.
During the setup process you have to be careful what you click to avoid accidentally being charged for additional stuff. Sneaky cross sales, in other words.
Many people object to their TOS, calling their software spyware.
When Boing reported on these concerns, MagicJack filed a baseless lawsuit to cost them money and intimidate them, according to the ruling. The court ruled that MagicJack knew the critism was true and they were not trying to win the lawsuit, just intimidate the media into not reporting on MagicJack's unethical behavior.
MagicJack was ordered to pay Boing $50,000 as a penalty for filing the bogus suit.
|