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Originally Posted by Sharky
How do you track prior conversation to increase the ongoing communication to the member? Is a plugin needed for the dating site, or do you have an API their system needs to plug into.
What you are offering is nothing ground breaking as many dating sites already do this in-house, but many have struggled with the conversation management to keep the interest going. Can your system keep the conversation going even through the conversion? At what point is the communication cut off? How is the "let-down" of the user when he realizes they will never actually meet in person?
All dating sites already have some items in their t&c which says something about "this is an entertainment service using live operators to increase the customer experience" . Very few customers actually read or realize that.
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Hey Sharky, thats a great question...let me know if this explains things a bit better.
I know that we aren't offering anything very groundbreaking, but I can absolutely confirm that we are offering a better solution at a much lower cost than the people who are doing it in-house...and far more efficient.
We also have our own proprietary platform, called LOOP, that monitors and tracks all all aspects of our activity. Our clients all have their own access to LOOP so they can see all their activity and monitor progress.
Yes, our system can carry the conversation beyond the conversion, this was part of what makes LOOP so efficient.
The "let-down" is inevitable in the cases where the users obviously don't bother to read the T&C's...but we go an extra step further with many of our current dating site clients.
The idea is to openly present this service to your members in a manner that remains very appealing to them while still being totally honest and transparent about the service we are providing.
We call this service "Live Angels?". You would use these 'Live Angels' as your way of explaining to the users that you have actually hired a team of qualified and sexy operators to stimulate and elevate the overall experience on your sites.
We present our operators as "Live Angels".
Users can actually browse your profiles and they may come across one of our 'Live Angel' Profiles that we have created.
This 'Live Angel' will have a small unintrusive "Live Angels" symbol somewhere where the user can see that we are there to help initiate a stimulating dialogue...and it helps 'break the ice' for those that are less likely to stick around and pay to be a member on these types of sites.
Keep in mind, you don't need to use the 'Live Angels' brand...you can use any brand of your choosing.
Many of our customers may also choose not to openly reveal this service at all to their members so that they assume they are chatting with real members of your site, this is totally up to them of course.
Please don't hesitate to email or hit me up in ICQ if you want to know more about the service.