So just to clear up any possible confusion for people who are considering using strongbox...
The failure in communication wasn't due to them not replying to emails or anything of the such. Believe it or not, it was due to emails lost in transit. Overall I counted a dozen or so emails between the both of us that were never received on the other end.
In the end, Ray worked with me on this tonight until we got it up and running.. so a big thanks to him on that.
We're now very happy with them as a company as well as their product now that we realized the problem wasn't on either end of us, but somewhere in the middle.
Thanks again Ray
