The email i got from them... maybe cause your not from usa?
Hello,
Thank you for your order with HostGator.com!
In order for us to setup your account, we will need you to call in and verify your billing information.
If you are unable to call us, you can instead respond to this ticket with a scanned copy of a Photo ID such as a passport, or drivers license. In addition to a photo ID, please include a scanned copy of the credit card that was used in your account purchase (assuming you purchased a hosting account with a credit card). For security purposes you can mask off all the digits of the card number except for the last 4 digits.
Please provide us with the above requested information at your earliest convenience to ensure that your account with HostGator is setup as soon as possible.
Toll-free: 1-866-96-GATOR, extension 1010
International: 001-713-574-5287
We are available 24/7, so please feel free to call us at your convenience. We apologize for any inconveniences that may result from this process.
If you have any questions, comments, or concerns, please don't hesitate to contact us.
Thank you,
HostGator.com Sales Team
Customer ID: my id
Quote:
Originally Posted by Fishsex
Copy of the email
Hello,
Thank you for your order with HostGator.com!
In order for us to continue with the account setup, please respond to this ticket with a scanned copy of a Photo ID such as as a passport, or drivers license. In addition to a photo ID, please include a scanned copy of the credit card that was used in your account purchase (assuming you purchased a hosting account with a credit card). For security purposes you can mask off all the digits of the card number except for the last 4 digits.
We sincerely appreciate your cooperation here, and look forward to working with you.
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